Ordrun App

Your own ordering app and website, under your brand's name

Your customers order from your menu on your iPhone app, your Android app and your website, and collect points as they do. Their data stays yours, and no order pays a commission.

5,000EGP a monthor 50,000 EGP for the whole first year

Ask us for a demo
  • Live in less than a month
  • No commission on orders
  • Arabic and English
01

What your customers get

The same on the app and on the website, in Arabic or English, switchable at any time.

Sign in with a phone number

A code by text message, and their name on the first sign-in. They can delete their account themselves.

Addresses on the map

The customer drops a pin. The branch that delivers there and its fee are picked on their own, and the app says plainly when no branch reaches that spot.

Your menu, at their branch's prices

Sold-out items marked, offer badges, and bundles like "pick a main and two sides".

The order's status, in your words

The customer follows the order through the statuses you named, and rates it when you ask.

Points and vouchers at checkout

They pay with points, enter a voucher code and get their member discount. The total they see is the total they pay.

Protected from fake phones

Offers and rewards check that the phone is real, so they can't be farmed with fake accounts.
02

What you run from the portal

Every screen is set by role, and branch staff can be limited to their own branch.

Order types and their forms

No app update
Delivery and pickup come ready. Add curbside or any other way of ordering, with the fields it needs, like a car plate, a time slot or a map pin, and it's live on the app and the website straight away.

Order statuses your way

Name and colour each status, choose who may move an order on, and what each status does: award points, notify the customer, ask for a rating.

Delivery zones drawn on the map

Each zone has its own fee, minimum order and delivery time, so your areas follow real streets, not a circle.

Prices per branch and per hour

A mall branch or a late-night menu gets its own prices without copying the menu.

Offers and bundles

Percent or amount off, or buy one get one, on items, categories or the cart total; scheduled and capped per customer. However offers stack, a total never drops below zero.

Rewards engine

Set the rewards your customers can win at checkout: a free item, a discount, free delivery or a loyalty voucher, with the odds, the stock and the limit per customer in your hands.

Live orders board

Today's orders in columns, with one tap to the next step and a sound for every new order. An order cancelled after the kitchen started is flagged in red.

Push campaigns

Reach customers who haven't ordered in a while, by branch, spend or language; scheduled, with quiet hours. No ad spend.

Ratings and reports

Branch averages and the low ratings to look into, plus daily sales, branch sales, top items and cancellations, exported to CSV.

Your app, changed from the portal

The home screen, announcements, welcome text and a coming-soon mode, all without a new app version.
03

Loyalty, online and in your branches

One points balance per customer, whether they order on the app, on the website, at the counter or by phone.

A counter screen beside your POS

The cashier scans the customer's code from the app, types the POS order number and total, and keys the discount it shows into the POS. No POS integration needed.

Tiers and member discounts

Groups like Silver and Gold, each with its own earn rate, redeem rate and discount.

Syndicate and company members

Customers apply in the app with their membership number and card photos, your staff approve them, and their discount applies at checkout.

Vouchers and cashback

Fixed or percent vouchers, and a voucher sent on its own after a qualifying order.

Text-message campaigns

Birthday offers and come-back offers by tier, points or spend, with a preview before anything is sent.

Points that expire, and what they're worth

Each batch of points expires on its own date, and the reports show what your customers' unspent points are worth.

Refunds need two people

One person asks for a points reversal and a different manager approves it.

What it doesn't do yet

  • It doesn't come with riders: you deliver with your own, and your staff move each order's status.
  • Its orders don't reach the Ordrun Cloud till or kitchen screen by themselves yet.
In use today

Brands taking orders on Ordrun App

Open their site or download their app to see what your customers would get.

5,000 EGP a month, live in less than a month

Or 50,000 EGP for the whole first year, with no commission on any order. Ask us for a demo and we'll show it working on a real menu.

Ask us for a demo